How much does it cost to install a security system?

Every home or business is unique, and that can affect the price.

Do I need a home phone line in order to get a security system installed?

No. There are many options available which do not rely on a landline phone.

Will I own the equipment?


Can I control my system with my smartphone?

Yes, there are options available that allow you to remotely access your alarm system.

Can I view cameras on my smartphone when I’m away from my house?


What does a home alarm system consist of?

The typical system is perimeter protection (doors) and interior protection (motion detectors).

Can I set my alarm and stay inside my home?


Does the alarm sound a siren when activated by an intruder?


Does the alarm work when power is out?

Yes, a battery backup is included in your system.

Will I get a discount on my homeowner’s insurance when I purchase a security system?

Yes, depending on the insurance company, the discount could be up to 20 percent.

What happens if I accidentally trigger my alarm system?

You will be contacted by our monitoring team to better understand the cause of the alarm.

What are the things a homeowner has to consider when installing a security system?

We will provide a consultative approach when meeting with a homeowner to identify what matters most to them.  Several factors need to be addressed when putting in a system:

  • Intrusion protection (doors, windows, motion detection, glass break detection)
  • Life Safety (smoke alarm, carbon monoxide alarm, medical alert)
  • Environmental protection (sump pump, water level, furnace failure, generator running), Lifestyle (remote services, phone applications, integration to lights, locks and thermostats)
  • Any unique areas of your home or business that you need for protect such as a safe or gun cabinet.
Why do I need a monitoring service? Won’t the siren noise be enough protection?

If you are not home when the alarm is triggered, you need to be made aware and authorities need to be called if you can not get there.

Do you offer monitoring services?


Do I need an alarm permit?

It varies from town to town. Our sales team can help you with determining if one is needed.

Does my home need to be pre-wired to have a security system?

No. We install systems in existing homes every day.

What if I have a question that isn’t addressed here?

Feel free to contact our knowledgeable sales team and they would be happy to review any questions you have and help you design the security system to fit your personal needs.

Testing Your Systems

Security System Test

Smoke Alarm Test

Alarm Account SMS
Customer Reference List of Alarm Notification Terms

CS# – Central Station number assigned to the customer system. Customer could have multiple CS#’s per location. 

Site – Physical location of where the system is being monitored.

Site # – The phone number associated with the physical site location. 

Date & Time – The date and time alarm/signal was received.

Event – Description of what’s sending an alarm. 

IVR – Interactive Voice Response – Automated call notifying of an alarm. 

SMS – Text (short message system) was sent to all cell phone numbers on the account

Email – Email was sent to address on account.

DLY – Delay. Will be followed by a number indicating the minutes the delay is set to.

Restoral – The signal received from the panel once the condition of the alarm has been corrected and put back to a normal state.

Phone Line Trouble – Interruption in the phone line signal supporting the panel.

Failure to Communicate – No check in between the security panel and our monitoring center

System Description – Model of security system installed

Sensor Tamper – A sensor tied to the security system was taken apart/loosened/ removed

AC Loss (AC Power Fail) – A power loss to the alarm panel and not the location. If the location or a specific device is being supervised for a loss of power a description will be provided. 

IVR Not Queued – Zone all Restored – Indicates a duplicate signal was received after the initial alarm and it has restored. The interactive voice response (IVR) system will not send the signal to be processed. It will just be logged. 

Loss of Supervisory RF – A device has lost communication with the main control panel.If your device has a low battery, replacing the battery should correct this.If you have moved the device or inadvertently blocked its communication path, try moving it back or clearing the path; then clear the notification from your panel.

Long Range Radio XMIT Fault – There is an issue with an AlarmNet communicator. Depending on the communication setup on your panel the error can signify one or more of several different things. The keypad trouble is designed to inform the end user that there is an issue with the communicator, such as loss of network connection, cover tamper, or wiring issue between the panel and the communicator.

Low Battery (Low RF Transmitter Battery) – A device on your alarm system has a battery that is running low or is completely dead. 

Fail To Open – Message dispatch receive from an account that supervises their location for openings and closing. This is letting them know the system did not send the opening signal. 

O/C – Open/Close (detail will follow identifying expected time and location)

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