What are the most important things to remember when it comes to providing good customer service? Effective Listening. Giving a customer your total and undivided attention shows that you care [...]
Have you seen our User Support Resources tab on the website yet? We took the liberty of uploading manuals for a number of our security systems. If you are trying to figure out your security [...]
“Is this your best price?” This is a question we are asked quite frequently. Some people even ask us, “Can’t I buy this same system online for cheaper?” Sure you can… But when it breaks, [...]
One problem that many security owners face is the issue of network upgrades. AT&T, a leading telecommunication company, recently announced that it plans to stop supporting 2G service [...]
Someone is breaking into your home. They’re rifling through your mail, family photos, and overturning couch cushions, planning to find anything valuable so they can leave with some of your [...]
We’ve talked about this a few times on our Facebook page: the gas that has earned the name “the silent killer.” Carbon monoxide, a colorless, odorless, and tasteless gas is extremely difficult [...]